Privacy Policy

1. Who we are

Fabu Group Ltd ("Fabu Group", "we", "us", "our") is a recruitment and staffing consultancy placing candidates with private households, family offices, estates, businesses, hospitality operators, nurseries, schools, care homes and other organisations.

Registered in England and Wales, company number 14170964. Registered office: 124 City Road, London, England, EC1V 2NX.

For the purposes of UK data protection law we act as a data controller in respect of the personal information described in this notice. Our contact address for privacy matters is info@fabugroup.com.

2. What information we collect through this website

Candidate registrations and vacancy applications: your full name, email address, telephone number and dialling code, current location, postal address where you provide it, languages spoken, the position or type of work you are interested in, the vacancy reference and job title where you are applying for an advertised role, the message or introduction you write, your CV, and the date and time of your submission.

Client and organisation enquiries: your name, email address, telephone number, the name of your household, family office or organisation, your location, your staffing requirement, your message, and the date and time of your submission.

General contact enquiries: the details you choose to submit through the contact form, and the date and time of submission.

Anything else you volunteer: your CV and your free text message may contain further information about you, for example employment history, qualifications, references, salary expectations or availability. Please only include information that is relevant and that you are content for us to hold.

Information you send us outside the website, for example by email to info@fabugroup.com or by telephone, is handled on the same basis as information submitted through the forms.

Technical information: our hosting and backend providers process standard server request data, such as IP address, browser and device information and timestamps, in order to deliver the site and keep it secure. We do not currently operate any analytics, advertising or tracking tools on this website. If we introduce analytics in future, it will only run where you have consented, as described in our Cookie Policy.

3. Special category and criminal records information

Some information a candidate shares may be special category data, for example health information relevant to a care role, or criminal records information such as DBS status. We do not ask for it through the website forms, and you should not include it unless it is genuinely relevant.

Where we do process such information, for example later in a recruitment process, we only do so where the law allows, normally in connection with employment obligations or safeguarding, and we keep it to the minimum necessary.

4. Why we use your information, and our legal basis

To provide recruitment and staffing services: assessing candidate suitability, matching candidates to vacancies, presenting candidates to prospective clients with their knowledge, responding to client and contact enquiries, and administering placements. Our legal basis is our legitimate interest in operating a recruitment business, and where relevant taking steps at your request before entering into a contract.

To communicate with you about a role, application or requirement you have raised with us, and to maintain accurate recruitment records.

To protect the website and our systems, prevent abuse or fraudulent submissions, and keep proper business records. Our legal basis is our legitimate interest in security and sound administration, and compliance with legal obligations.

To comply with legal and regulatory obligations, including those applying to employment agencies and employment businesses.

Optional cookies, where you consent to them, are used on the basis of your consent and can be withdrawn at any time.

We do not use candidate CVs or enquiry details to make automated decisions that produce legal or similarly significant effects about you.

5. Marketing

We do not currently send marketing emails or newsletters. Submitting a registration, application or enquiry does not subscribe you to marketing.

If we introduce a newsletter or marketing communications in future, we will ask for your consent separately and clearly, and every message will include an unsubscribe option. Service communications about a role, application or enquiry you have raised are not marketing and will continue regardless.

6. Candidate CVs and how they are stored

Submissions made through this website are stored in our own secure backend database, hosted by our infrastructure provider, and are not published or displayed anywhere on the public website.

Uploaded CVs are stored in a private storage area that is not publicly readable. They cannot be opened through a guessable public web address and are not indexed by search engines. Access is granted only through a time limited signed link, valid for 30 days, which is sent to our own business inbox so that we can review your application.

We only accept CVs in PDF or Word format and up to 5 MB, and we validate uploads before they are stored.

Only Fabu Group personnel who need access in order to run the recruitment process, and our infrastructure providers acting on our instructions, can access this data.

We do not currently operate a candidate login area, and candidates cannot create accounts or edit their own records on this website. If we add such functionality in future, this notice will be updated first.

We do not currently use an external CRM or applicant tracking system. If we adopt one, we will update this notice to name the provider and describe the transfer.

7. Who we share information with

Clients: where you are a candidate, we may share your CV and relevant details with a prospective client in connection with a role. We discuss the opportunity with you first.

Referees and former employers: where you ask us to take references.

Service providers acting on our behalf: our website hosting and application platform, our backend database and file storage provider, and our transactional email provider, which delivers the notification containing your submission to our business inbox.

Our business email is provided through Microsoft 365, purchased via GoDaddy, and the enquiry we receive is stored in that mailbox.

Professional advisers, insurers, and regulators or law enforcement where we are legally required to disclose information.

We do not sell your personal information, and we do not share it with advertising networks.

8. International transfers

Some of our providers, including our hosting, backend and email delivery providers, operate infrastructure and support functions outside the United Kingdom, including in the European Economic Area and the United States.

Where personal information is transferred outside the UK, we rely on the safeguards those providers put in place, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum to the EU Standard Contractual Clauses.

If you would like more detail about a specific provider and the safeguards that apply, please contact us at info@fabugroup.com.

9. How long we keep information

We generally retain candidate information, including CVs and application records, for up to 5 years from your last meaningful contact with us, so that we can consider you for suitable roles.

Client and enquiry records are retained for as long as needed to manage the relationship and afterwards for the period required by our legal, accounting and insurance obligations.

Retention periods vary depending on the type of information. Some records, for example those relating to a completed placement, invoicing or a legal claim, may need to be kept longer.

You can ask us to delete your information at any time and we will do so unless we have a legal obligation or other legitimate reason to retain particular records, in which case we will tell you what we are keeping and why.

10. Security

Personal information submitted through this website is transmitted over an encrypted connection, validated on our server, and stored in access controlled systems. CVs are held in private storage as described above.

No system can be guaranteed completely secure, but we take appropriate technical and organisational measures to protect your information, and we keep those measures under review.

Please do not send us sensitive documents, such as passports or financial details, through the website forms.

11. Your rights

Subject to the conditions in UK data protection law, you have the right to access your personal information, to have inaccurate information corrected, to request erasure, to restrict or object to processing, to data portability where applicable, and to withdraw consent at any time where our processing relies on consent.

You can exercise any of these rights by emailing info@fabugroup.com or telephoning +44 7859 892420. We will respond within one month, and we may need to verify your identity first.

If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk, or by telephone on 0303 123 1113. We would appreciate the opportunity to resolve the matter with you first.

12. Cookies

This website uses only what is strictly necessary to function, together with a record of your cookie choice stored in your browser. Optional analytics, functional and marketing technologies are not loaded unless and until you consent to them.

Our Cookie Policy explains this in full, and you can change your preferences at any time using the Cookie Preferences link in the footer.

13. Changes to this notice

We review this notice periodically and will update it when our processing changes, for example if we introduce analytics, marketing communications, candidate accounts or an external recruitment CRM.

This notice describes our processing as at the date it was last updated. It is provided for information and is not legal advice; we recommend it is reviewed by your legal adviser before any material change to the business.

14. Contact

Email: info@fabugroup.com

Telephone: +44 7859 892420

Fabu Group Ltd, registered office 124 City Road, London, England, EC1V 2NX, company number 14170964.